Frequently Asked Question(FAQ)

We have a range of vehicles ranging from Saloons, Estates, MPV's and MPV+ vehicles which can cater for up-to 8 passengers.

Yes - please refer to our terms and conditions.

The "Meet and Greet" service is where the driver will park their vehicle and meet you with a name board in the appropriate place (e.g. an Arrivals Hall at an Airport).

No, we will track your plane's progress when it is in the air. if it is more then 3 hours delay please contact us.

Yes, we are fully licensed. All our driver's are fully checked through Criminal record call DBS service in Uk , our vehicles are also insured.

Yes. You can request if required.

Unfortunately, NOT

Yes. We have all types seats . Please choose the right seat when you book.

12 Hours before through our website only.

A. Check the quote for your journey. B. Select vehicle estate, people carrier or minibus (car seats nor provided in a saloon car) then select appropriate seat from drop down menu. C. fill all info and make payment. D. after payment booking is confirmed.

Unfortunately NOT. We do not provide quote over the phone , you can have free quote using our website for free. If you still have any question or can not do it online please email us full trip details to booking@jewelcars.co.uk and we will try our best to help you.

For south terminal. Please go outside the terminal then you see short stay car park go inside the building then walk towards BLUE zone then take the lift from there to level 0 and wait there. You must have working mobile phone for this because your driver will call you also after landing.

Come out from the terminal stay on same level you see car park 5 and 6 just go through there you see Hotel Premier inn your driver will meet here but you must have working mobile phone with you because driver will call you after landing.