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If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at

At, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by and how it is used.

We use your personal details to deliver the service you have asked for. We may use this details for auditing, analysis and research to operate and improve our services. We may pass selected information to 3rd parties.

Cookies and Web Beacons does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.


The following policies explain how Jewel Cars Gatwick Ltd obtain, store and process your personal information. We are committed to ensuring that your privacy is protected and are registered with the information commissioner’s office (UK) to ensure transparency and GDPR provision compliance (GDPR (EU) 2016/679). Should we ask you to provide certain information by which you can be identified when using our products and services; you can be assured that it will only be used in accordance with this privacy statement.

The GDPR became law on 25th May, 2018 and applies to any company who stores or processes the personal data of an EU citizen.


Please note: All telephone calls are recorded & all emails are stored for for monitoring purposes.


What Personal Data Do We Collect?

We may collect the following information when you use our products or services:

  • Name, telephone number and email address
  • Taxi booking information including the date & time, pickup location and destination
  • Additional information including Aeroplane flight number, luggage and child seat requirements

What Sensitive Data Do We Collect?

We will only collect the following information upon receiving specific authority to do so from individuals who have agreed to our terms & conditions and privacy policies.

  • Debit or credit card details (card number, expiry date, CVC and AVS)

How Do We Collect Or Obtain Your Personal Data?

  • When you input your data through electron forms on our website
  • When you input data through our mobile booking application
  • When you contact us by phone, email and writing
  • When you order goods or services from us
  • When you post or react to our social media channels

How Do We Collect Or Obtain Your Sensitive Data?

  • When you verbally tell us over the phone
  • When you input data through our mobile booking application

How Do We Process Your Personal Data?

All personal data relating to the booking of our services and products is processed using our cloud-based computer software provided.

How Do We Process Your Sensitive Data?

All sensitive personal data relating to the payment of our services and products is processed using our cloud-based merchant world pay data security standard (PCI-DSS) level 1 compliant. This is the most stringent level of security certification available for card payments and ensures GDPR provision compliance (GDPR (EU) 2016/679).

How Long Do We Store Your Personal & Sensitive Data

As required by law, all data is stored for a minimum period of six months from the point of service or purchase. After this period has lapsed, data can be deleted upon request.

Who Do We Share Your Personal & Sensitive Data With?

All data that is collected, processed and stored is secure and we do not share it with third parties.

Upon lawful request from authorities, we are obliged to assist and share personal data.

What Happens In The Unlikely Case Of A Data Breach?

If a data breach was to occur the ICO and affected consumers would be notified within 72 hours.

How Do We Detect A Data Breach?

Although unlikely, we must remain vigilant that a data breach could occur. Jewel Cars have the latest cyber security and anti-virus software to ensure early detection and intervention.